PRIMARY PURPOSE OF JOB AND CONTRIBUTION TO
This position is primarily responsible for ensuring timely
and accurate delivery of all final docs.
ESSENTIAL TASKS AND RESPONSIBILITIES:
The following job functions are not all-inclusive. The employee will be required to perform
other job-related tasks/responsibilities requested by the supervisor. Job duties may change as required by needs of
- Monitor internal and external outstanding final
doc reports to ensure docs are received and shipped in a timely matter.
- Contact closing agents and or counties for
- Sort daily incoming final doc/insurance mail
- Monitor purchase reports and mail out hazard
policy change letters
- Enter final docs and upload/scan into our
- Oversee recordings and re-recording.
- Other duties as assigned.
This position requires a high school degree or
equivalent with knowledge of or experience in the mortgage banking industry a
plus. This position requires excellent
oral and written communication skills; exceptional attention to detail with the
ability to consistently produce accurate work, the ability to manage time,
multi-task, prioritize work in a high paced environment with heavy volume of
transactions, and ability and experience handling deadlines. Additional qualifications required include a
solid commitment to customer and employee service, outstanding interpersonal
and problem solving skills, and incumbent must possess the ability to work in
both a team and individual environment.
Position also requires proficient computer knowledge including MS Office
(Word, Excel, and Outlook) and Internet Explorer with knowledge of DataTrac a
plus. Incumbent must be able to use
independent judgment skills to make quick decisions within written policy and
standard operating procedures.
This position receives daily supervision and
instructions from the Shipping Supervisor and/or Shipping Manager. Incumbent makes some decisions within scope
of job responsibilities and within written policy and standard operating
procedures. Incumbent’s work is
consistently reviewed by manager.
This position interacts occasionally
internally with corporate executives/manager, company branch managers, and
staff (including Account Executives, Client Service Representatives, Wholesale
Loan Processors, Underwriters, Loan Registration Specialists, and Closer/Funders). This position interacts consistently with external
Approved Bankers, Brokers/Correspondents, Investors, Mortgage Insurers, and
other industry partners.
DEMANDS OF JOB:
This position requires constant talking, hearing, and
use of hands and fingers, as well as frequent standing and walking. This position also requires occasional
stooping, kneeling, twisting, turning, bending at waist, crouching and reaching
with hands and arms. Incumbent must be
able to occasionally lift and carry up to 25 pounds. Good vision at both close range and at
distance is required.
ENVIRONMENT AND SPECIAL CONDITIONS:
This position works primarily indoors in an office
setting with occasional exposure to outdoor weather conditions. A moderate noise level is typical for the
work environment of this job. Some rare
travel by car may be required.